Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.
Return Period
You have 30 days from the date of delivery to return your item for a refund or exchange. Items must be unused, in their original condition, and in the original packaging.
How to Return an Item
To initiate a return, please contact our customer support team with your order number and reason for return. We'll provide you with detailed return instructions and a return authorization.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item received was defective or incorrect. We recommend using a trackable shipping service for your return.
Refund Processing
Once we receive and inspect your returned item, we'll process your refund within 5-10 business days. The refund will be issued to your original payment method.
Non-Returnable Items
For hygiene and safety reasons, certain items cannot be returned once opened or used. Please check the product description for specific return restrictions.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately with photos of the damage. We'll arrange a replacement or full refund, including return shipping costs.
Exchanges
If you need to exchange an item for a different size or color, please contact our customer support team. We'll help arrange the exchange as quickly as possible.
Contact Us
If you have any questions about our return policy, please don't hesitate to contact our customer support team. We're here to help!